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Snap Connection software lets you easily integrate any Windows-compatible database or application with your PARTNER ACS to provide information-rich ``screen pops" of customer data. With these screen pops of information, you can know who your caller is as the call comes in, and have all of the caller's ``vital statistics" and customer records at your fingertips.
In addition, Snap Connection can integrate your PARTNER ACS with an array of Windows-compatible contact management and personal information management (PIM) your customers, and organize the information into a contact data-base to enhance your sales and service operations.
Best of all, this computer-telephony integration (CTI) provides a variety of tools to help you increase employee productivity and offer customers more professional, satisfying service. It comes pre-configured for use with more than 20 popular software applications—including Act!, GoldMine, Outlook, and Maximizer. |
