CompuWave Home section_graphic_grey
Top NavigationSite IndexCW News!Contact CW
left_nav_top
left_nav_bottom
CWAVE NEWS

 

Products / Telephony  /  LEAD

Back to Telephony Products Index

back_to_top

Definity ProLogix Solutions for Small and Medium-Sized Businesses

DEFINITY ProLogix Solutions from Avaya provides the professional capabilities of the renowned DEFINITY Enterprise Communications Server (ECS) in a package that's sized and priced logically for small to mid-size businesses.

You get a communications package you can design to get precisely the features and functionality your business needs. You can select the tools you need to help manage your time and communications processes effectively — including an array of prepackaged advanced applications, and service and support options.

Best of all, DEFINITY ProLogix Solutions gives you all the quality, reliability, and performance of the much larger DEFINITY ECS, so you and your business can always be reached.

The Solution That's Not Too Big, Not Too Small

With DEFINITY ProLogix Solutions, you don't pay for extra features or functionality that you don't need. Yet, you get all the communications functionality you want plus the ability to easily grow the system as your business grows, thus protecting your investment.

DEFINITY ProLogix Solutions is ideal for the business requiring from 40 to 400 telephones. Your solutions package can cover a single site or multiple locations, a satellite office within a larger business, even branch locations around the world.

But whatever the size of your business, DEFINITY ProLogix Solutions provides the same powerful features and uniform operation across your entire company. So, wherever you go within your business, you'll have easy access to all your communications system features.

As Easy to Use As It Is to Install

The core of DEFINITY ProLogix Solutions is the processor and cabinet, which are highly compact and wall mountable for efficient use of valuable office space.

Simply add your choice of DEFINITY server-compatible telephones — including the sleek 6400 series two-wire voice terminals—and you're ready to start using the system's built-in features. You can also choose an administration software package that lets you make ongoing system changes right from your desktop, using a Windows-compatible computer.

Or, for multiple locations, manage and administer the systems from one or more central sites, for increased efficiency.

The Functionality You're Looking For

With DEFINITY ProLogix Solutions, you can be available to callers virtually anywhere—at your desk, on the move within your office, or at remote locations, via phone, pager, fax, or PC —through one convenient office telephone number.

DEFINITY ProLogix Solutions provides popular key system features including Whisper Page, Group Paging, Group Listening, Terminal Self-Administration, and Automatic Station Relocation. In addition, you get sophisticated call-handling capabilities to help enhance productivity and serve customers better, including:

  • Automatic Call Distribution (ACD)
  • Call coverage options
  • Conferencing for up to six parties
  • Integrated telephone directory
  • Optional wireless capabilities
  • And much more.

You can also include more advanced business-enhancing options such as interactive voice response, fax-back systems, and unified messaging.

Start Simple, Then Grow As Needed

With DEFINITY ProLogix Solutions, your business can start with Application Starter Packages for advanced capabilities including:

  • ACD/Help Desk
  • Networking
  • System Administration
  • Virtual Office
  • Wireless.

These optional advanced applications in small sizes let your business try out the applications cost-effectively and then add capacity later, when you're ready. It's a smart, cost-effective way to start up new applications and grow your business.

Choose the Service and Support You Want

DEFINITY ProLogix Solutions provides built-in DEFINITY reliability and support features including continuous internal system diagnostics, automatic backup of system translations, and remote alarms. Additional options offer maximum flexibility in how you install and maintain your DEFINITY ProLogix Solutions, by letting you choose the level of service and support that fits your needs and your budget.

Optional Avaya NetCare ® Services also offers extra assistance in the design, implementation, and management of your DEFINITY ProLogix Solutions.

Built-in Investment Protection

DEFINITY ProLogix Solutions is the scaleable system your business can't out-grow. Besides offering per-port pricing that makes sense for your business, DEFINITY ProLogix Solutions can grow to up to 500 telephones, with a total capacity of up to 600 ports.

When and if you are ready, your business can move to a bigger, more sophisticated solution such as a DEFINITY ECS, with its 25,000-port capacity. Most of the components of DEFINITY ProLogix Solutions can be reused with the DEFINITY ECS, including software applications, telephones, circuit packs, Application Starter Packages, voice messaging, call accounting systems, and system administration.

Backed by Unsurpassed Reliability

DEFINITY ProLogix Solutions comes with Avaya quality and reliability backed by our commitment to service beyond compare—with our world-class customer care center and expert technicians always available to provide the assistance and support you need.

sub_title_pixel
bottombar

webmaster@compuwave.com