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The lines between data, voice and rich media traffic (e.g., video) are becoming increasingly blurred, as the capacity of both public and private networks grows. This convergence opens unique opportunities for businesses like yours to use telephony technology as a competitive advantage through the safe, assisted deployment of leading telephony systems, such as:.

Our leading Intuity Multiple Media Messaging System, Octel Messaging Server and Universal InBox solutions will let you build large performance increases, by allowing your staff to receive, process and dispatch all kinds of messages instantly, from wherever they are, using either a PC or a phone.

But productivity is not the only driver of competitive advantages: costs and optimization also are. That is why our IP Telephony solutions are used today by our customers as a competitive edge. Contact us to find out how you can use public and private data networks to your advantage as a backbone for telephony multiple-media services.

Your customer service organization will not stay out of your competitive offensive. You can use our leading Auto Attendant and Integrated Voice Response systems, for example, to create an efficient, customer-driven vehicle for all your support contacts.

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